Privacy Policy

At FlyShirley (Airplane Team, Inc.), we're committed to providing an exceptional AI copilot experience while respecting and protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you use our website and AI copilot, Shirley.

Information We Collect

1. Account Information: When you sign up for FlyShirley, we collect basic information such as your name, email address, and payment details.
2. Usage Data: We gather data on how you interact with Shirley and our website to improve our services and your experience.
3. Voice Data: During your interactions with Shirley, we process voice data to provide real-time responses.

How We Use Your Information

1. Account Information: To process payments, manage your subscription, and communicate with you about your account and our services.
2. Usage Data: To analyze usage patterns, improve our AI copilot services, and enhance your experience with Shirley.
3. Voice Data: To provide real-time responses and personalize your experience with Shirley.

Third-Party Voice Processing

We use third-party services to process voice and AI requests. These services are also used by healthcare professionals and adhere to industry standards, ensuring a high level of data protection.

Our third-party voice processors have separate data retention and auditing policies that are available on request.

Voice Data Usage and Transcript Review

We use transcripts of voice interactions to identify common requests and issues to improve our service.

In support of making flight safer from Sim to Sky, we use anonymized transcripts to train models.

We automatically review transcripts for abuse and reserve the right to manually review transcripts and voice recordings when abuse is suspected.

Data Analysis for Product Improvement

As part of our mission to help bridge Sim to Sky, we review anonymized and aggregated usage data to better understand how users interact with Shirley and improve the product. This analysis helps us enhance the user experience and develop new features that align with our users' needs.

Data Security

We implement industry-standard security measures to protect your information.

Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our website and services, conducting our business, or servicing you.

Children Under Thirteen

If you are under the age of thirteen, you must ask your parent or guardian for permission to use FlyShirley.

Your Rights

You have the right to access, correct, or delete your personal information. You can manage most of your data through your FlyShirley account settings or by contacting us at contact@airplane.team.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website and to analyze site traffic. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last modified" date.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us at contact@airplane.team.

Effective as of: September 13, 2024

For more information about FlyShirley and how we're revolutionizing flight training and simulation, visit FlyShirley.com.